Pegasus was awesome when my microwave stopped working right before Christmas. They were able to come out within a day and even ordered some parts ahead of time so it could be repaired immediately instead of me having to wait for the order and then have them return a second time to do the actual repair. My Appliance Specialist, Jerry Ploegert, was great! He phoned when he was on the way, arrived right on time, was very respectful of my house, very friendly and VERY knowledgeable. I will definitely call Pegasus again!!