- PEGASUS APPLIANCE REPAIR
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Chuck Y
March 12, 2018 – Chuck Y. – Facebook review
As an older, highly experienced breaker (and frequently self-repairer) of most all things electro-mechanical around the farm, am too considered exceptionally qualified for separating the wheat from the chaff when it comes to service and/or sales folks (if in doubt, just ask any of my girls (wife-n-daughters/captive audience)).
This introduction is my way of trying to dispel the BS so frequently posted on these things, which are so often penned emotionally rather than factually. In simpler words – I don’t take bad news out on the messenger – ever. Why would anyone? But I digress.
Today was the first time in my life that I spoke to AJ – as his number was provided by the appliance mfg (who & what is not important here – and I’m not trying to rag the mfg, no matter how much I’d like too.. that’s another story).
The fact is that AJ took my call; was as friendly as anyone that I’ve ever talked with when inquiring about any kind of service need; he spent time that he did not have to, and once I gave him all of the information he needed to make an assessment of my situation, gave me the brutally honest answer that I was looking for and needed (No, his delivery of the news was perfect – not brutal in any way, just kind, honest, and professional)…
Furthermore, AJ was the first and only appliance repair person/company out of (7) previous companies I called, to do so. Everyone else had their reasons for not getting involved or offering advise – Frankly, I was stunned.
I am old-er now, and not fixing my own ‘stuff’ much anymore.. and I don’t have to.
AJ (Pegasus) now found, will be my first (and hopefully only) call going forward for all appliance needs that I have.. and as many others are beginning to hit their ‘service-due-dates’, (nothing lasts like it use-to, does it), I will be talking with AJ again; I’m afraid sooner than later.. but next I hope to not be so much trouble, and we’ll just get down to fixin’ what’s broke..
March 12, 2018 – Chuck Y. – Facebook review
As an older, highly experienced breaker (and frequently self-repairer) of most all things electro-mechanical around the farm, am too considered exceptionally qualified for separating the wheat from the chaff when it comes to service and/or sales folks (if in doubt, just ask any of my girls (wife-n-daughters/captive audience)).
This introduction is my way of trying to dispel the BS so frequently posted on these things, which are so often penned emotionally rather than factually. In simpler words – I don’t take bad news out on the messenger – ever. Why would anyone? But I digress.
Today was the first time in my life that I spoke to AJ – as his number was provided by the appliance mfg (who & what is not important here – and I’m not trying to rag the mfg, no matter how much I’d like too.. that’s another story).
The fact is that AJ took my call; was as friendly as anyone that I’ve ever talked with when inquiring about any kind of service need; he spent time that he did not have to, and once I gave him all of the information he needed to make an assessment of my situation, gave me the brutally honest answer that I was looking for and needed (No, his delivery of the news was perfect – not brutal in any way, just kind, honest, and professional)…
Furthermore, AJ was the first and only appliance repair person/company out of (7) previous companies I called, to do so. Everyone else had their reasons for not getting involved or offering advise – Frankly, I was stunned.
I am old-er now, and not fixing my own ‘stuff’ much anymore.. and I don’t have to.
AJ (Pegasus) now found, will be my first (and hopefully only) call going forward for all appliance needs that I have.. and as many others are beginning to hit their ‘service-due-dates’, (nothing lasts like it use-to, does it), I will be talking with AJ again; I’m afraid sooner than later.. but next I hope to not be so much trouble, and we’ll just get down to fixin’ what’s broke..
Thanks AJ – I was truly a pleasure talking with you – An honest answer is worth so much more than so many realize these days, and absolutely appreciate your time so.