Jerry Ploegert was the best technician we could have asked for to service our dryer today! Not only was he patient with our time schedule but while he was fixing our dryer he let us know what the issue was, showed me the piece that was no longer working and he communicated with us every step of the way. He was very knowledeable and even went above and beyond his service call to suggest an air duct cleaning to help our dryer be more efficient. After having Pegasus Appliance Repair fix our dryer today, we will highly recommend this company in the future! Thank you Jerry!